Service Plan

Offerings


Regular maintenance of your home technology not only protects your investment, it keeps things running smoothly and securely. Our maintenance plans are scaled to your needs, and include the option of priority scheduling if you need quick service.

Standard

  • 15 minutes of remote daytime support included
  • Standard service scheduling — best available
  • No contract required

Essential

  • 247 email, text and chat support
  • Reactive remote repair
  • App control
  • Discounted service labor rates

Enhanced

  • 247 email, text, chat, and phone support
  • Proactive monitoring and remote repair
  • App control
  • Discounted service labor rates
  • Annual on-site equipment inspection

Ultimate

  • Priority service within
    2 business days
  • 247 email, text, chat, and phone support
  • Proactive monitoring and remote repair
  • App control
  • Discounted service labor rates
  • Annual on-site equipment inspection
  • Bi-annual on-site system software updates as needed

*Standard labor rates — $150/​HR plus a $50 trip charge

Additional equipment may be required.

Please note: Plans are billed annually, not monthly.